Fixed [12957] Builders hut incorrect info

[Dony]

Game version: v1.23.4-(785f9e5) (2017-02-09 10:50)
Game world: Beta1
Browser + version: Firefox 51.0.1
Flash Player version: 24.0.0.194
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Dony
Humans or Elves: Elves

Reproducibility: 2/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation: It shows me i got 6 NH on builder hut while 5 is max and when clicking on it it doesnt show any

Expected situation:
Should work as intended

Reproduction Steps :
0. Get some NH on builder hut
1. Log to the game
2. Check builders hut

note i received NH on builders hut before update

 

[DeletedUser1777]

And again a report I don't have to create - you're quite fast Dony

Have the same issue

Spoiler

 

[Amy Steele]

Thanks Dony! Issue confirmed

 

[Amy Steele]

And now fixed
Should this issue occur again, please do let us know!

 

[Dony]

i got this bug again
and from notification it looks like i got in fact more NH helps on builder then i should
relog doesnt help, i still have 5 helps

edit 29.5.2017 today morning i have started building culture building, count droped to 4 and after a while all 4 were removed and i have none even tho i should have atleast 2

edit nr. 2: after i got 1 NH on builder count went from 0 to 5 again

edit nr. 3: this bug works similar to MH bug, with every update all charges disappear and with next builder NH it will add up to total, i have now 7 charges on builder hut

 

[Kersepitje]

im reopening this bug. Hope to get a fix again soon.

 

[DeletedUser1390]

I have the same problem that is constantly being repeated.
It's 17 days without change !!!

Game version: v1.31-(24a358399) (2017-05-30 15:36)
Game world: Beta1
Browser + version: Google Chrome 57.0.2987.110 (64-bit)
Flash Player version: 24.0.0.194
Operating System: Windows 10
Screen resolution: 1920x1080
Account name: Dekarex
Humans or Elves: Elves

Reproducibility: 5/5 (1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: none

Current situation: It shows me i got 4 NH on builder hut while 5 is max and when clicking on it it doesnt show any

Expected situation:
Should work as intended

Reproduction Steps :
0. Get some NH on builder hut
1. Log to the game
2. Check builders hut

 

[DeletedUser283]

got it y-day, with the old symptoms : spend all kp's, get a new one, builder hut popup says I have 5 boosts while I can only have 2, and when I open it I have no builders
2nd KP in the bar does not solve it
... and it is now stuck this way since today

 

[Marindor]

Hi guys,

Our development team is currently unable to reproduce this bug either locally and on Beta. Can anyone still reproduce this? If so, could we get more precise reproduction steps? Thanks for your help!

 

[Dony]

before update i had 9 helps on builder, after todays update it shows 0 once again, its exact same issue as with main hall and their coins disappearing after update, can they reproduce that?
https://beta.forum.elvenar.com/inde...ain-no-coins-when-get-help-on-main-hall.8078/

dissapearing all charges on builder hut is not exclusive to game updates only, there are other ways which i am trying to find out

edit. I was online when i got help on builder hut now and it went from 0 to 3 charges

 

[Marindor]

@Dony : Ok, could you describe the exact reproduction steps to make this happen please?

 

[Dony]

i am just checking when i get next NH on builder hut if it will increase count or not, that thing in fact can be fixed, but removing all charges from hut with every update is not fixed

 

[Dony]

i loggen in now, i didnt got any help, my builder hut shows 0 charges again

i had 3 helps when i was writing previous post
only relevant thing i did was i have set some productions in my universities

 

[Dony]

i just got help on builder hut

i did reload of the game but i am not 100% sure if i got that help while reloading and being offline, or just game lagged few second and wasnt updated while i was online, because i am 100% sure i didnt had that help before reloading

 

[DeletedUser1247]

i get same thing sometimes it says 6 or 7

 

[Marindor]

Yes, basically we understand that it's happening but what we need is exact reproduction steps so our development team can reproduce it on their side and find out what's going wrong. Are there any specific steps which make this bug 5/5 reproducable?

 

[Dony]

while i was offline my AW upgraded and on my log in there was 0 charges on builder hut, this changed after i got NH on builder hut and now it shows 5
i was also able to use all 5 charges in a row despite my max is 3

 

[DeletedUser283]

same here, I started an upgrade late this afternoon, the last NH on the hut was early afternoon, and the BH still showed 2 construction boosts;
then I received NH on the hut before 21:00, and started an upgrade less than 1 hour ago (shortly before 23:00);
the duration stated for this upgrade was correct, and so is the remaining time it now displays;
the BH still shows 2 construction boosts ...

 

[Dony]

game update makes this kind of bug
v1.32-(83dde2225) (2017-06-07 16:21)

you can see hand over builder hut but no charges in tooltip or inside building or in upgrade tab for any building
just for the record i had 4 charges before game update

 

[DeletedUser1777]

Seems the BH boosts have gone completely now

Just logged in, while I was offline, I received 2 NH, but they aren't available.
Remark the little hand at the building.

v1.32-(83dde2225) (2017-06-07 16:21), Elve, Win 10, Firefox 53.0.3 (32-Bit), Flash 25.0.0.171

Spoiler

Edit: Just started an upgrade, ant the time was less than without BH Boost

Spoiler