DeletedUser1250
Guest
This still isn't fixed. I was looking for any update on this issue, but the last post is from almost 3 weeks ago or am I missing something? I have this bug on the live (dutch) server too.
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Fixed [12946] NH icon in notification screen shows incorrectly
- Thread starter Dony
- Start date
DeletedUser1250
Guest
Well, I guess something is wrong. I have: v1.26-(40a76de07) (2017-03-20 15:51)
This thread says it is fixed and so say the release notes ( Neighbourly Help hands now show the right colors again.), so why do I still see the wrong colors? Shouldn't the hands be golden if someone helped me today? One is golden and the others aren't. I just made this screenshot.
This thread says it is fixed and so say the release notes ( Neighbourly Help hands now show the right colors again.), so why do I still see the wrong colors? Shouldn't the hands be golden if someone helped me today? One is golden and the others aren't. I just made this screenshot.
Elderflower
Well-Known Member
I saw the same yesterday too. I didn't take a screen shot, but basically I am seeing that people who have helped me recently show green hands while someone who helped me a few hours before are still showing gold.
Updating this afternoon to show a screen shot that confirms what Anne65 has said. I no longer find this in my Fellowship window, only in the Notifications window. So maybe that is what has been fixed.
Updating this afternoon to show a screen shot that confirms what Anne65 has said. I no longer find this in my Fellowship window, only in the Notifications window. So maybe that is what has been fixed.
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DeletedUser1250
Guest
We had no update today (to answer the question) and the problem is still there. I looked at the player who had a green hand instead of golden, don't know why he is not golden.
He has a main hall on 21, which is not upgrading at the moment, so I guess that can't cause it.
He is in the woodelves chapter.
He has a magic acadamy but so do the others who are golden, so I guess that can't be it.
He has a crystal lighthouse, but others who are golden have that too, so that can't be it?
No watchtower, but others don't have it either.
I am trying to figure out what else can effect it and I don't know it.
I will wait for the NH this afternoon to see if I can find anything else.
Edit:
The player with a green hand is between golden hands, so time doesn't matter?
He has a main hall on 21, which is not upgrading at the moment, so I guess that can't cause it.
He is in the woodelves chapter.
He has a magic acadamy but so do the others who are golden, so I guess that can't be it.
He has a crystal lighthouse, but others who are golden have that too, so that can't be it?
No watchtower, but others don't have it either.
I am trying to figure out what else can effect it and I don't know it.
I will wait for the NH this afternoon to see if I can find anything else.
Edit:
The player with a green hand is between golden hands, so time doesn't matter?
Elderflower
Well-Known Member
Today I noticed that in the notifications window the two people with green hands were neighbours who are not in any fellowship.
Of course previously I have seen members of my own Fellowship with green hands too but today all the people in fellowships had golden hands
Of course previously I have seen members of my own Fellowship with green hands too but today all the people in fellowships had golden hands
DeletedUser1250
Guest
It seems so random. 2 of the people in the fellowship had green hands today, one of them was green yesterday too, but the other was golden yesterday. So it is not a matter of being in a fellowship or not. I am glad I am not the only one, noticing it is not good yet.
And this thread still says it is fixed.
And this thread still says it is fixed.
Elderflower
Well-Known Member
Yes I see today that a person who was green hands yesterday is golden hands today. So my theory about being in a Fellowship is definitely wrong.
Dony
King of Bugs
Attachments
Elderflower
Well-Known Member
Today a new fellowship member showed up in my notifications but without any hands at all, even though they had just joined and should therefore be "aidable". However in the Fellowship window they did show green hands.
DeletedUser1250
Guest
I still don't know what causes this. I have tried a lot.
The bug appears on Beta and on the Dutch server.
It happens with members of my fellowship and it happens with neighbours.
It happens for all my cities, human and elven.
2 of my cities have the crystal lighthouse, but the other doesn't, so that is not causing it?
Some of the ones who are bugged have a crystal lighthouse, others don't.
If someone visited me the last 24 hours, the hand should be golden. If it is a member who should be golden and isn't, then he is not golden in the FS list and not golden in the notifications.
I thought it had to do with players who visited me twice in 24 hours, or maybe twice in 25 or 26 hours. And indeed most of the players who are not golden, visited me twice within 24-26 hours. I wondered if the crystal lighthouse might have some influence, but one of my city has no crystal lighthouse. And then I found a few players who visited me twice within 24-26 hours and were golden, so that theory seems to make no sense either.
On the Dutch server I have 2 accounts, an elven (account A) and a human (account B). They are in the same FS
Every morning, account A visits B first.
Then, when all the visits of A are done, I switch to B and then the hand of A is not golden, while A just visited me on B. I heard from other members that the hand of A is not golden for them either, while A visits everyone, every day (between 7.00 and 10.00 am)
Until this morning. When B started the visits, the hand of A was golden.
After visiting the first member of the FS list, the hand of A was suddenly not golden anymore!. Remember, A had just visited B, so it had to be golden.
I switched back to A, thinking something in that city must have caused the change. But I couldn't find anything.
No spells were used in city A, no spell ran out.
No spell was ready in the magic academy and the academy was working.
No coins were given to the main hall.
No motivation on the builder hut
No building that just finished.
I could collect 1 troop, so I did that, filled the last spot in the barracks again, switched back to B, no golden hand
Then back to A, collected all coins, back to B, still no golden hand
Culture of A was all the time at 160%
Emptying cache and reloading the game did not change anything.
So what caused this, why did it happen? And why didn't other members change colour of hands?
I have NO idea!
If anyone has an idea, I am willing to test. I am willing to collect some information too if needed, but I don't know what else to test.
The bug appears on Beta and on the Dutch server.
It happens with members of my fellowship and it happens with neighbours.
It happens for all my cities, human and elven.
2 of my cities have the crystal lighthouse, but the other doesn't, so that is not causing it?
Some of the ones who are bugged have a crystal lighthouse, others don't.
If someone visited me the last 24 hours, the hand should be golden. If it is a member who should be golden and isn't, then he is not golden in the FS list and not golden in the notifications.
I thought it had to do with players who visited me twice in 24 hours, or maybe twice in 25 or 26 hours. And indeed most of the players who are not golden, visited me twice within 24-26 hours. I wondered if the crystal lighthouse might have some influence, but one of my city has no crystal lighthouse. And then I found a few players who visited me twice within 24-26 hours and were golden, so that theory seems to make no sense either.
On the Dutch server I have 2 accounts, an elven (account A) and a human (account B). They are in the same FS
Every morning, account A visits B first.
Then, when all the visits of A are done, I switch to B and then the hand of A is not golden, while A just visited me on B. I heard from other members that the hand of A is not golden for them either, while A visits everyone, every day (between 7.00 and 10.00 am)
Until this morning. When B started the visits, the hand of A was golden.
After visiting the first member of the FS list, the hand of A was suddenly not golden anymore!. Remember, A had just visited B, so it had to be golden.
I switched back to A, thinking something in that city must have caused the change. But I couldn't find anything.
No spells were used in city A, no spell ran out.
No spell was ready in the magic academy and the academy was working.
No coins were given to the main hall.
No motivation on the builder hut
No building that just finished.
I could collect 1 troop, so I did that, filled the last spot in the barracks again, switched back to B, no golden hand
Then back to A, collected all coins, back to B, still no golden hand
Culture of A was all the time at 160%
Emptying cache and reloading the game did not change anything.
So what caused this, why did it happen? And why didn't other members change colour of hands?
I have NO idea!
If anyone has an idea, I am willing to test. I am willing to collect some information too if needed, but I don't know what else to test.
Last edited by a moderator:
Elderflower
Well-Known Member
I have one neighbour who always has green hands. She aids me every day and I aid her likewise. I thought it was because she is not in a fellowship but I have since seen others, who are in fellowships, with green hands and some who are not in Fellowships who show the golden hands. I haven't been keeping much of a record but will try to do so and see if, for me at least, it is always the same people who have green hands when they ought to be gold.
Sir Squirrel
Well-Known Member
I thought that if a player was in "your" fellowship and had visited you, when you can visit them the hands were in a golden box, if a neighbor visits you and you can visit them for help, you get a green box with hands. If you have already visited either of them the green house button is there until it is time you can visit again. Is that how it is suppose to work or no, you have me confused now with the conversation now!
Elderflower
Well-Known Member
In my neighbourhood sometimes a player who has helped me recently will have green hands visible and sometimes golden.
Originally if someone helped you the green button would show the golden hands which would timeout after 24 hours and turn to green to show that you can still help them but you won't get the tools rewards.
What is happening now is that even within the 24 hours and when the tools reward is still available, some helpers will show green hands instead of gold. If you visit them and help them you will get the rewards.
The green house button does not seem to have been affected. As you correctly said it will show when you still have time to wait before you can visit them again.
These rules apply to both Fellowship members and ordinary neighbours
Originally if someone helped you the green button would show the golden hands which would timeout after 24 hours and turn to green to show that you can still help them but you won't get the tools rewards.
What is happening now is that even within the 24 hours and when the tools reward is still available, some helpers will show green hands instead of gold. If you visit them and help them you will get the rewards.
The green house button does not seem to have been affected. As you correctly said it will show when you still have time to wait before you can visit them again.
These rules apply to both Fellowship members and ordinary neighbours
Dony
King of Bugs
Green houses are affected aswell, see my post https://beta.forum.elvenar.com/inde...reen-shows-incorrectly.7296/page-2#post-48561
Elderflower
Well-Known Member
OK I hadn't noticed that myself.
Here's an example Sir Squirrel. Two people in my Fellowship who both gave me neighbourly help in the last hour.
Both are available for me to return the visit and both will reward me with tools when I do. But no one seems to know why one has golden hands and the more recent one is green.
Here's an example Sir Squirrel. Two people in my Fellowship who both gave me neighbourly help in the last hour.
Both are available for me to return the visit and both will reward me with tools when I do. But no one seems to know why one has golden hands and the more recent one is green.
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Elderflower
Well-Known Member
Today for the first time I noticed a Fellowship member who was available to receive Neighbourly Help; although they correctly showed green hands in the Fellowship window, at the same time they showed a green house in the Notifications window.
Dony
King of Bugs
1 of the problem with this bug is that NH last 24 hours instead of 23 like it was before
it also remember somehow information from older notifications (i dont know how you store this data but it may be more then last 50 notification)
so if in my notification list is 1 guy with green hands from 2 days ago and he recently gave me another help it will be still green hands just because it was once green in last 50 notification (it looks like last knowable status of that guy)
exactly same goes if guy has house icon when it should have been green or golden hands, it will be house icon every other help until either whole 50 notification list are overwriten with another people or even more but that i can not check (depends on how you store this information)
another proof of this is:
I got help on 16.4.2017 23.51
then i got help on 17.4.2017 22.59
then i checked how long my reward will be available, it said 37m, i took this screenshot at 17.4.2017 23.14 (14+37=51)
so the game counted my available reward from old NH (notice it was within 24h) and not recent, same way as he taking status of other older NHs
i also noticed that people who gave me help every single day this week had same status every day either it was green hand/golden hand/house (but their older notification never droped from my notification list thats why it need to be looked if only that 50 notifications are affected or more)
only time it works as it should is when i give this people NH and their icon in notification change for next 23h to green hands, so you need to filter this when evaluating
my other theory is that game somehow snap all players statuses from notification upon log in and remember them until some unknown point.
it also remember somehow information from older notifications (i dont know how you store this data but it may be more then last 50 notification)
so if in my notification list is 1 guy with green hands from 2 days ago and he recently gave me another help it will be still green hands just because it was once green in last 50 notification (it looks like last knowable status of that guy)
exactly same goes if guy has house icon when it should have been green or golden hands, it will be house icon every other help until either whole 50 notification list are overwriten with another people or even more but that i can not check (depends on how you store this information)
another proof of this is:
I got help on 16.4.2017 23.51
then i got help on 17.4.2017 22.59
then i checked how long my reward will be available, it said 37m, i took this screenshot at 17.4.2017 23.14 (14+37=51)
so the game counted my available reward from old NH (notice it was within 24h) and not recent, same way as he taking status of other older NHs
i also noticed that people who gave me help every single day this week had same status every day either it was green hand/golden hand/house (but their older notification never droped from my notification list thats why it need to be looked if only that 50 notifications are affected or more)
only time it works as it should is when i give this people NH and their icon in notification change for next 23h to green hands, so you need to filter this when evaluating
my other theory is that game somehow snap all players statuses from notification upon log in and remember them until some unknown point.
DeletedUser1741
Guest
There are three different times: 8h, 23h and 24h. 1) how long is NH on culture 2) How quick you may do next NH 3) How long is golden hand