Fixed [12753] Double-purchase when buying KP

[DeletedUser1075]

Game version: v1.22.3-(a068945) (2017-01-18 9:41)
Game world: Beta
Browser + version: Google Chrome Version 55.0.2883.87 m (64-bit)
Flash Player version: You have version 24,0,0,186 installed
Operating System: Windows 10 Pro
Screen resolution: 2736 x 1824
Account name: Grace
Humans or Elves: Elves

Reproducibility: 5/5
(1/5 = happened once; 2/5 = happens randomly; 3/5 = happens sometimes; 4/5 = happens often, but not always; 5/5 = happens always)

Quest title: N/A

Current situation:
Every time I click to purchase a single KP, I get two. I've tried very hard to be super careful not to click more than once, but every single time... double purchase. It's not me, it's you.

Expected situation:
One click equals one purchase.

Reproduction Steps
1. Click the plus sign in the kp bar
2. Carefully click the "buy" button for a single kp for coins one time.
3. Note two rapid-fire purchases deducted from account.
4. Try again to see if it was your fat fingers. Nope. Not unless this button is suddenly far more sensitive than any other in the game.

 

[DeletedUser1877]

Is it also charging you double?

 

[Amy Steele]

Thanks Grace, confirmed

We will forward this issue to our development team for fixing. And yes indeed, it is charging double - this also happens when buying with Goods.

 

[DeletedUser118]

This explains why I suddenly spent 10 KP on an AW instead of just 7 like I wanted to...

 

[DeletedUser1877]

I would add it is happenning on live server ( 1.21.8 ) as well

 

[DeletedUser]

I would add it is happenning on live server ( 1.21.8 ) as well

Which live server ? Because it is not happening on "nl1" (v1.21.8-(08b2a57) (2017-01-19 13:33)).

 

[DeletedUser1877]

en1.elvenar.com

v1.21.8-(08b2a57) (2017-01-19 13:33)

Got me twice this morning.... about 10 minutes before my post.

 

[Dony]

zz1 is beta server and there is no v1.21.8 on beta

 

[DeletedUser1877]

If it helps, 2nd time, I didn't have coins for the double, and it crashed with an "internal error".

 

[Amy Steele]

This issue should now be fixed. If you should encounter it again, please do let us know