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Fixed [12484] Some neighbours are "unvisitable"

Elderflower

Elderflower

Well-Known Member
Game version: v1.20.2-(9ebd3f3) (2016-12-07 14:07)
Game world: beta
Browser + version: Mozilla Firefox 50.0
Flash Player version: 23,0,0,207
Operating System: Windows 7 Home Premium
Screen resolution: 1366 x 768
Account name: Elderflower
Humans or Elves: Elves

Reproducibility: 5/5 today.
Quest title: __ (if applicable)

Current situation: I visit all my neighbours to help but today, since the upgrade, there is one neighbour I cannot visit. Whether clicking on her city on the map or trying to visit her from her name I get the grey loading screen and it never resolves. I have to exit the game and reload it. And I still cannot visit her. She is not an inactive player and indeed there are many inactives that I visit regularly with no problem including today.
Expected situation: I should be able to visit her exactly as I have visited all my other neighbours.

Reproduction Steps
1. Go to the map

2. Find her city

3. Click on it to enter.


Screenshots of the bug:
frozen screen when visiting.png
 

DeletedUser118

Guest
I get the same issue when trying to visit the player "Galadrielle1" visible on the screenshot to the left of the loading sign.
 

DeletedUser800

Guest
Same problem here with ick747.

Sorry to name you here, ick.
 
Amy Steele

Amy Steele

Forum/QA Moderator
Elvenar Team
Thanks folks! We can confirm that it is not currently possible to visit players Galadrielle1 and ick747. Are there any other players that are currently unvisitable?
 

DeletedUser1845

Guest
Yes and my fellowship member zzz1 and zzz1 can't even log on.
 

DeletedUser1845

Guest
Maybe. until now there hasn't been a problem with logging in and visiting.
 
ophion

ophion

Well-Known Member
Cannot visit my fellowship member Sajtmacska...also have trouble loading the game as it takes ages.
 
Elderflower

Elderflower

Well-Known Member
I had no problem visiting Sajtmacska about 2 hours ago but now I can't.
I have no problem with etienne75 or luebbe66 who also have numbers in their name.
 
Brummbaer

Brummbaer

Well-Known Member
Game version:V.1.20.2(9ebd3f3) (2016-12-07 14:07)


Game world: Beta1

Browser + version: Firefox 50.0 / GoogleChrome 54.0.2840.99m (64-bit)

Shockwave Flash Player version: 23.0.0.207



Operating System: Windows10 64Bit

Screen resolution: 1920 x 1080

Account name: Brummbaer

Humans or Elves: Elves


Issue: Game freeze when visiting specific player


Reproducibility: 5/5


Quest title: none


Current situation: When visiting a specific player 10TAKEL the program freeze and you have to relaod the game


Expected situation: can vistid neighbor


Addition information: I was online when finished the upgrade.


Reproduction Steps:

Visit this player from fellowship - game freeze

reload game

try again - game freeze

reload game

go to world map visit this player - game freeze



Start Bug Report
 
Amy Steele

Amy Steele

Forum/QA Moderator
Elvenar Team
Thanks Brummbaer :)

Since this issue was also previously reported here, I have merged your thread with that one, so that we have all the names in one place.
 

DeletedUser607

Guest
I have the player IVAN, who can't be accessed.

help would be appreciated (he helps me regularly)
 
Amy Steele

Amy Steele

Forum/QA Moderator
Elvenar Team
Good news folks! This issue should now be fixed :cool:
Please do let us know if from now you are still unable to visit any of the players you could not visit since yesterday, and also of course if you are one of the affected players and still unable to log on :)
 
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