The new official Discord needs a lot of work before it’s very helpful to the general population. It’s a little chaotic now and easy to miss a lot of discussions. Very confusing if you’re not used to that server style.
It needs many more sub channels and categories to include all gaming topics...
It’s honestly terrible in Beta now. We’re here to experience new features before live servers, discuss them and help with bug reporting….BUT the way we’ve been ignored or talked down to lately by the mods and community has pushed most players away (seems the only thing we are welcome to do here...
I bet it can be annoying (just like any customer service job can be) but that's part of their whole job as a moderator, to help the players. It should be known that players will continuously make the same statements. They should also know not to use caps when responding as an INNO...